Status
System status
Live operational state for every MetricAI component, plus how we communicate during an incident.
All systems operational
No incidents currently affecting service.
Metering API
Ingest for SDK and proxy traffic
Provider proxy
Routing to upstream model providers
Billing ledger
Ledger writes and reconciliation jobs
Dashboard
Web application and authentication
Exports & webhooks
CSV/JSON exports and outbound events
Incident history
No incidents have been recorded on this page yet. Every future incident is posted here with a timeline, impact scope, and a follow-up note once resolved.
How we communicate
Degradation is posted here first, then emailed to workspace owners if billing data is affected. Metering is designed to buffer and replay, so a proxy incident should not silently drop usage.
Security & data handlingStatus is published by the MetricAI team. Contractual uptime commitments are agreed per Enterprise contract - contact sales@metricai.co.in for SLA terms.